>> Superior Customer Services


Serving East Tennessee
Since 1977
with Sales Training for the following counties:

Anderson Blount
Campbell Cocke
Knox Sevier
Hamblen Jefferson
Monroe Loudon

Superior Customer Service

     Customer service, is not as its name implies, it is actually sales! Most companies now are getting bad grades for their customer service. It is the heart of your business relationship with your customers. There must be follow-up, clarification, empathy, and to do that you must have relationship building skills. The thought flow is that customer service is at the back end of the transaction. Nothing could be farther from the truth! It begins with the first contact and ends with the contract, or receipt, or invoice. Remember, good service is reflected in good revenues.

Tennessee Real Estate and Comprehensive Sales School 9041 Executive Park Drive, Suite 132 Knoxville, TN 37923  

office: 865-693-4992 

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